Help & FAQ

Surfkit is an independent, two-founder Chrome extension (Manifest V3) that lets you earn real rewards simply by browsing the web. When you browse with Surfkit active, you passively accumulate impression-based earnings — capped at a strict 2–6 ads per hour — from partner ad networks. You also unlock optional CPX Research surveys and mini-games for bonus income. All revenue is split 70% to you / 30% to the platform with zero hidden fees.

Surfkit enforces a hard cap of 2–6 ad impressions per hour per user. This limit is tracked server-side in our secure cloud network and enforced both in the extension and at the postback layer — meaning even if a client were modified, excess impressions are rejected before wallet credit is applied. The cap exists to protect user experience and ensure partner CPMs remain sustainable.

Every CPX Research survey or mini-game opens in a dedicated task-view.html tab with full iframe sandboxing — never as an inline popup inside the extension popup. This is required by Chrome Manifest V3's Content Security Policy and also protects you: partner content runs in an isolated context with no access to your browsing data. The task view automatically passes your session token so surveys authenticate without a "Session Needs Refresh" error.

CPX Research is the sole active partner tunnel at launch. BitLabs and Lootably integrations are in development and will be enabled in a future release. We will only activate additional partners after completing end-to-end postback testing — we do not add partners for marketing credibility.

All user records are stored in an encrypted cloud PostgreSQL database with AES-256 encryption at rest and TLS 1.3 in transit. We collect only the minimum data required for reward tracking: an anonymised extension user ID, daily impression counts, and a 30-day rolling earnings history. We do not sell personal data to third parties. Detailed data handling is documented in our Privacy Policy.

Manifest V3 (MV3) is Google Chrome's current extension security framework. It replaces persistent background pages with a service worker, restricts remote code execution, and tightens Content Security Policy. Surfkit was built natively on MV3 from day one — not retrofitted. This means no background snooping scripts, no arbitrary remote code injection, and full compatibility with Chrome's future extension roadmap.

When a qualifying ad impression is confirmed by the partner postback, our cloud sync engine increments your daily_impressions counter in the cloud ledger. This counter is scoped to the UTC calendar day and resets automatically at 00:00 UTC during the nightly maintenance window. Your dashboard displays both today's impressions and your 30-day rolling total so you can track trends.

Surfkit retains your per-day earnings records for a rolling 30-day window. Records older than 30 days are automatically purged from the history table during the nightly maintenance job. This does not affect your wallet balance — your cumulative earned total is stored separately and persists indefinitely until withdrawal. The 30-day window is purely for the earnings chart and activity breakdown visible on your dashboard.

Your live dashboard shows Estimated Earnings based on average global ad rates (eCPM) for your region and ad type. Because ad networks finalize and pay out actual campaign revenue on a monthly cycle (Net-30), your balance is automatically synced with the exact final amount once received—adjusting slightly up or down if needed to ensure 100% accuracy and your fair 70% revenue share.

Every night at 00:00 UTC a scheduled automated cloud routine runs three tasks: (1) resets all users' daily_impressions counters to zero, (2) purges earnings history records older than 30 days, and (3) reconciles any pending postback credits. The job typically completes in under 10 seconds. If you happen to be active at exactly midnight UTC you may see your daily counter briefly reset — this is expected behaviour, not a bug.

The minimum withdrawal threshold is $5.00 USD. Withdrawal options and processing times will be published in the dashboard once the payment pipeline is live. We will not announce specific payout methods until they have been fully tested end-to-end — accurate information only.

Email us at support@surfkit.cloud for all enquiries — billing, technical issues, account problems, or general feedback. We are a two-person team, so response times may be 1–2 business days. There is currently no live chat or phone support.